Frequently Asked Questions
Everything you need to know about our premium poultry-inspired fashion and accessories.
How long will it take for my order to ship?
Standard processing takes 2-4 business days. Once shipped, domestic delivery typically arrives within 3-7 business days depending on your location.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that custom-printed designs are final sale.
Are your fabrics sustainably sourced?
Yes, Chicken Scratch Poultry is committed to quality. We use 100% organic cotton and eco-friendly dyes to ensure our clothing is as kind to the earth as it is to your skin.
How do I determine my correct size?
We provide a detailed size chart on every product page. If you are between sizes, we recommend sizing up for a more relaxed, comfortable fit.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by country and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.